Privacy Policy

 Real Property Management Solutions LLC ("RPMS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, communicate with us, or use our property management services.

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile phone number
• Mailing or property address
• Rental property information
• Rental inquiry or application information
• Owner or prospective client information
• Tenant or prospective tenant information
• Maintenance request information
• Information submitted through website contact forms
• Communications you send to us by email, telephone, text message, or through an online portal
• Other information you voluntarily provide to us

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

We may use the information we collect to:

• Respond to inquiries and requests
• Provide property management and real estate-related services
• Communicate with property owners, prospective clients, tenants, prospective tenants, vendors, and other individuals
• Process rental inquiries and applications
• Coordinate maintenance and repairs
• Send property, leasing, account, maintenance, or service-related communications
• Schedule appointments, inspections, showings, and maintenance visits
• Improve our website, services, and customer experience
• Maintain business and transaction records
• Prevent fraud or misuse of our services
• Comply with applicable laws, regulations, court orders, and legal obligations

If you provide your mobile telephone number and consent to receive text messages from Real Property Management Solutions LLC, we may send you SMS/text messages related to your inquiry, rental, property, account, maintenance request, appointment, or other services you have requested.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message. You may reply HELP for assistance or contact us directly.

SMS consent is not a condition of purchasing or receiving our property management services.

Mobile information, including mobile phone numbers and SMS opt-in data and consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for marketing purposes.

We may use service providers solely as necessary to facilitate and deliver our communications and services, subject to appropriate privacy and confidentiality obligations.

We do not sell your personal information.

We may disclose information when reasonably necessary to operate our business or provide requested services, including to:

• Property owners
• Tenants or prospective tenants, when appropriate
• Maintenance contractors and service providers
• Software and technology providers
• Payment processors
• Screening or application-processing providers
• Attorneys, accountants, insurers, and other professional advisors
• Government agencies or authorities when required by law

We limit disclosures to information reasonably necessary for the applicable business or service purpose.

As stated above, SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

If you apply for a rental property, additional information may be collected through our rental application or screening providers. This may include information used to evaluate rental eligibility.

Information collected directly by third-party application, screening, payment, or software providers may also be governed by those providers' respective privacy policies.

Our website or third-party services used with our website may use cookies and similar technologies to operate the website, understand website traffic, improve functionality, and analyze how visitors interact with the site.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

Our website may contain links to third-party websites or services, including rental listings, application portals, payment portals, owner or tenant portals, social media platforms, maps, or other service providers.

Real Property Management Solutions LLC is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you use.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic communication, or internet-based system can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal, accounting, insurance, and regulatory requirements.

You may contact us to request that we update or correct personal information we maintain about you, subject to applicable legal and record-retention requirements.

You may also unsubscribe from marketing emails by following the unsubscribe instructions contained in those communications and may opt out of SMS communications by replying STOP.

Our website and services are not intended to collect personal information directly from children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization or consent when required by law.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, we may update the "Last Updated" date at the top of this policy. We encourage visitors to review this page periodically.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Real Property Management Solutions LLC

Sunset Office Suites
10825 Watson Road, Suite 100

Sunset Hills, MO 63127